According to statistics, 51% of eCommerce businesses employ AI technology.
eCommerce AI tools are able to adapt marketing strategies on the fly, gain insights into customer needs and behaviors, and even analyze your competitors’ strategies.
To help you get started, we’ve rounded up some of the best AI-powered eCommerce tools for 2022.
CRM, or customer relationship management, is a software system that helps businesses manage their relationships with customers.
CRM systems allow e-commerce business owners to track customer interactions and transactions, as well as gather and analyze data to better understand customer needs and behavior.
By using AI CRM software, you can improve your chances of retaining customers and increasing sales.
ActiveCampaign is powerful marketing automation and CRM software that can help e-commerce businesses take their marketing to the next level.
ActiveCampaign can automate nearly any marketing task, from email marketing to abandoned cart recovery, making it an essential tool for any e-commerce business.
The platform lets you improve communications across email, text, messaging, chat, and social media based on previous browsing and shopping behaviour, and interact with everyone in your database.
In addition to automating marketing tasks, the ActiveCampaign CRM system also provides powerful segmentation and personalization features that can help you create highly targeted campaigns that will resonate with your customers.
Powered by A.I. and machine learning, Omnisend uses your data to improve your marketing strategy by collecting and analyzing customer behavior at every stage of their customer journey. Unlike many other CRM solutions, Omnisend is built for eCommerce retailers who want to:
You can even create contact profiles for each of your customers based on their activity across all channels: email, SMS/text messages, Facebook Messenger, web push notifications, and others.
That means Omnisend is giving you the best view possible into your customers’ needs and preferences at any given moment so you can give them the right message at the right time on their preferred channel.
The AI-powered segmentation allows you to create personalized campaigns with behavior-based transactional events such as abandoned carts or missed purchases, browse abandonment, product reviews, and lifetime value. All of this means you can collect data and analyze it to personalize messaging and improve your business.
The customer lifecycle stages that Omnisend’s CRM solution helps you track are Acquisition (getting new subscribers), Activation (sending first cart recovery campaign), Retention (increasing repeat purchase rate), Referral (engaging customers with referral program), and Revenue (maximizing LTV).
And no matter where your customers are in the cycle, they’ll be getting messages that will make them feel like you really understand them—and they will never again feel ignored.
C-commerce marketing tools can help businesses of all sizes to increase sales and grow their online presence.
Email marketing, SEO, and social media marketing are just a few examples of where AI marketing tools can help promote your online store more effectively
GetResponse is an email marketing software and complete marketing automation platform with powerful features for eCommerce business owners. With GetResponse, you can integrate your product inventory with A.I. and send personalized emails based on your customer’s browsing history or purchase history.
You don’t need any coding knowledge to get up and running with GetResponse, either. Just use one of their native e-commerce plugins for all the big platforms: Shopify, Magento, WooCommerce, and more.
Plus, GetResponse will help you process payments directly from the product page or landing page (you decide) instead of sending customers off-site to complete the purchase. And if you want to improve sales, even more, create sales funnels that will automatically send products and incentives to customers that match the criteria you set out.
With GetResponse, you can also use a tool called auto funnel builder to create easy-to-use landing pages for your e-commerce store in minutes. The drag-and-drop builder is perfect for people who need something up and running fast without knowing how to code. And these pages can also include email capture forms, so you can easily gather valuable customer data right from the page.
Overall, GetResponse is an incredibly powerful eCommerce email marketing tool that can help you boost your sales and engagement, all while being easy to use.
It’s no secret that the most successful brands have mastered the art of social media marketing. Ocoya helps you do just that by allowing you to manage all of your accounts from one place. You can create Facebook ads, schedule YouTube videos, and craft Instagram posts effortlessly using this one platform.
But what really sets Ocoya apart from all the other platforms out there is Travis AI™—their AI writing assistant that creates unique, individualized messages, engaging social media post captions, and product descriptions in 26 languages, Travis AI makes it easy to ensure that your e-commerce social media marketing strategy is top-notch.
With Ocoya’s post scheduling feature, you can make sure your posts are seen by as many eyes as possible—and if you’re looking for an even bigger boost in exposure? Their Facebook ads tool will help you reach thousands or even millions of potential customers in no time at all.
Overall, Ocoya is a truly all-in-one platform that can help you master content marketing and social media management like never before. If you’re looking for a way to take your social media marketing game to new heights? Ocoya is definitely worth checking out.
Adzooma is a tool that uses A.I. to take the guesswork out of running your business’s advertising campaigns. It can set up and optimize your digital marketing for you, ensuring you’re getting the most out of every penny.
Whether you’re a seasoned marketer with years of experience under your belt, or someone who’s never run a campaign before, Adzooma is there to help. Its suite of tools gives you the power to create effective campaigns in minutes—even if you’ve never managed marketing before.
Adzooma goes beyond just helping you get ads running. It also uses artificial intelligence to deliver highly personalized experiences to your customers. That makes it easier than ever to appeal to each person individually and ensure they have a positive interaction with your brand. You don’t need a background in digital marketing—or any marketing at all—to use Adzooma. You just need some time and desire.
ABTesting.ai is a conversion rate optimization tool that allows you to carry out A/B tests on your website or landing page to see how different versions fare in terms of key metrics—typically conversions. While it’s possible to carry out A/B testing manually, doing so is complex and highly labor-intensive, which means that most companies don’t have the resources to conduct these tests regularly.
With ABTesting.ai, you can systematically test different versions of your e-commerce site to find out what works best for your audience and get more conversions from every piece of traffic that comes in. You can build relevant content for specific audiences because you know exactly what will resonate with them. You can also test out calls to action—with ABTesting.ai; you don’t have to guess what will work best; you can just try something new, compare the results against previous versions, and know for sure whether or not it helps you meet your goals.
The days of static, one-size-fits-all marketing are over. Now, we have the tools to make marketing smarter, more targeted, and more personalized than ever before.
Today’s customers expect brands to know what they like, what they need, and how best to reach them on an individual level.
And if you’re not leveraging A.I. to create that level of personalization, you risk losing them—and your competitive edge.
Dialogue is an e-commerce personalization and conversion solution that provides advanced tools to assist online stores in converting store visitors into customers and customers into repeat buyers.
Dialogue is intended to be a fully automated e-commerce optimization solution. It provides AI-powered product recommendations, upsells, bundles, customizable customer segmentation, rich content carousels, and other features.
Dialogue examines and analyses data from an e-commerce site in order to understand buyer patterns and provide enhancements to create a better customer experience.
When compared to other solutions, Dialogue allows merchants to create AI-powered recommendations in seconds and customize them to fit their brand identity. Dialogue is designed for both novice and advanced merchants, with features ranging from simple to use beautiful templates to an advanced CSS editor.
Octane A.I. is a Shopify app that integrates seamlessly into your current eCommerce platform. It helps you combat rising advertising costs and increase revenue by helping you create quizzes that recommend the perfect products for each customer while also syncing that critical data with your marketing platforms so you can deliver a unique experience to each customer.
How does Octane A.I. work? It uses artificial intelligence and machine learning to deliver product recommendations based on what your customers like and want. On top of that, it gives you the ability to understand your customers better by aggregating their purchase data and preferences. Once you have those insights, you can market directly to them with personalized offers and experiences.
You don’t need any coding experience or an in-house developer to get started—you just need an internet connection and a browser. And since Octane A.I. runs completely in-app, you don’t have to worry about managing a third-party tool or API integration; everything happens right within Shopify.
Algolia is powered by machine learning algorithms that deliver one-to-one personalized recommendations for both products and content in real-time—meaning every interaction is unique for every shopper. His secret? He learns about customers’ preferences based on what they’ve clicked on in the past.
Algolia’s A.I. capabilities are also great for understanding how customers actually search for products—so you can use the language that resonates with them most to get them to hit “checkout.” It’s the foundation of a strong SEO strategy.
Moreover, Algolia lets you build state-of-the-art UX that helps your customers find what they need quickly, allows them to see their recent activity in your store, and shows them consistent recommendations across your website, mobile app, and brick-and-mortar locations. It’s SOC 3 & GDPR certified for security, has nearly 70 data centers for global distribution, is fully omnichannel capable, and can integrate with any stack or CMS you have.
If you’re looking for a world-class AI-powered solution for your eCommerce business, you’ve found it here with Algolia. The right search tool can make or break your eCommerce business—and Algolia can definitely help break it out of the pack.
Using Namogoo’s Digital Journey Continuity Platform, you can create an ongoing dialogue with your customers based on their intent, allowing you to understand their motivations, expectations, and desired outcomes.
Once you understand the intent of your customers, you can better anticipate their needs and deliver the kind of highly personalized experience they’ve come to expect from you. This is all made possible by Namogoo’s Digital Journey Continuity Platform. The platform allows businesses like yours to optimize their marketing campaigns for each customer’s unique journey with dynamic content that adapts in real-time as the customer moves across channels, devices, and stages of their buying journey.
The platform also gives you access to expert analytics that allow you to analyze your competitors’ prices and inventory levels across multiple sites at once. You can monitor how your prices compare to theirs and adjust accordingly.
By personalizing your marketing messages via email and SMS, you can reach out to customers individually with promotions that are relevant to them specifically based on their buying history, device type, location, and even their current stage in the buyer’s journey. It’s all about reaching people where they are and giving them a customized experience that makes them feel like you really get them—because, with Namogoo’s Digital Journey Continuity Platform, you do!
Pricing is revealed after contacting support or the sales team.
Vue.ai has stepped in to provide intelligent content management, customer experience management, and email and notification personalization for businesses of all sizes.
This technology allows your customers to have a truly unique shopping experience. But it’s not just about having an individualized experience—it’s about having one that’s smooth and easy. When you use Vue.ai, your customers will get recommendations on what might pair well with a dress they’re buying; their names will appear at checkout, and they’ll be able to resize images of products they’re shopping for so they can get a better idea of what they’d look like on them.
But it’s not just about making life easier for your customers—you’ll also be able to increase customer retention with Vue.ai’s technology by making it easier to attract new customers with great product tagging and taxonomy management that improves overall SEO. With the ability to create personalized notifications based on where customers are in the sales funnel, you can ensure that you’re connecting with your customer base at every stage of their relationship with your brand.
And it’s not just about eCommerce, either. Vue.ai can help you create an experience that will make your brick-and-mortar customers feel like they’re part of a community, too. With features like check-in notifications and live chat, you can connect with them in real-time and make sure they’re getting everything they need from your business—and that they’ll be back for more. So, whether you want to engage customers on social media or keep them coming back for more through email marketing, Vue.ai has got you covered.
Prices are available after contacting customer service or sales.
With Qubit’s new tools for eCommerce personalization, you can truly understand your customers’ needs, behavior, and goals on an individual level. Qubit gives retailers an exceptional understanding of their customers’ behavior through the use of AI-based recommendation systems and powerful customer polling mechanisms.
Not only that, but you can use this understanding to create next-gen product recommendations and experiences tailored to each customer based on their needs. For example, if a customer has been searching for a certain color handbag on your site, they might be shown similar bags in other colors once they’ve added the original bag to their cart. Or, if a customer is browsing the shoe section with no clear goal in mind, they may be shown recommended outfits based on other items in their cart.
It’s all driven by data that you can collect through simple surveys or polls directly on your site. You can also use Qubit’s platform integrations via API to set up real-time triggers that will automatically display content or initiate actions based on user behavior as it happens.
In essence, Qubit is a platform that empowers you to offer your customers a truly personalized experience. And in today’s world of retail eCommerce, that’s a major differentiator—especially when it comes to retaining customers and increasing sales.
The fee is unveiled upon contacting the support or sales team.
With Zetaglobal, you can reach virtually every consumer in the United States. Zetaglobal is an all-encompassing tool that incorporates the latest and most advanced A.I. technology to craft high-impact omnichannel campaigns. This ensures that your customer experience is the best it can possibly be.
Zetaglobal’s industry-leading identity solution allows you to determine your customers’ unique identity across devices, even when they do not have cookies enabled, giving you the ability to deliver a great customer experience, no matter what.
Zetaglobal also offers deterministic measurement that allows you to track impressions, clicks, and conversions with precision accuracy. Deterministic measurement is important because it gives you insight into how well your campaign is doing and allows you to make adjustments on the fly to improve it.
Finally, Zetaglobal is able to deliver a seamless onsite customer experience by integrating with thousands of partners across the web and mobile channels. The seamless nature of this integration allows for more personalized interactions with users who are looking for something specific from your site.
Pricing is based on a business’s unique needs, and thus the fee is unveiled upon requesting a demo.
With Cartup, you can use artificial intelligence to create an e-commerce experience that will make your customers feel like they’ve died and gone to heaven: no code is required for implementation, it integrates seamlessly with every part of your e-commerce ecosystem, and it works hard, so you don’t have to.
Just imagine: instead of spending all day building funnels, setting up ads, and writing copy, you could just sit back and enjoy the ride of having truly personalized shopping experiences already ready for you to use. What if there were no limits on what e-commerce experiences you could offer, and you didn’t have to spend endless hours creating them? That’s what this new tool allows
Pricing is based on your business’s unique needs, and thus you will need to book a demo to get personalized pricing.
Attraqt uses artificial intelligence to learn from your customers’ behavior and preferences across all channels—putting you in a position to serve them exactly what they want when they’re looking for it. Omnichannel AI-powered search lets us deliver fast, accurate results that make sense for your shoppers, wherever they are and whatever device they’re using.
You can also use dynamic recommendations to keep up with trends as they happen—allowing us to serve our customers content that’s always timely and relevant while making sure we’re taking full advantage of the opportunities we’re getting.
With this tool, merchandising just got smarter. Dynamic personalization based on real-time customer data means we can take into account who our customers are and what they’re shopping for right now, so we can provide a truly personalized experience that helps boost sales across channels.
Finally, testing and analytics are where Attraqt really shines. You’ll be able to see the results of your new AI-driven strategies clearly laid out in front of you: conversion rates, average order value, customer loyalty, and more—all of which will help you make decisions about how to move forward with your marketing strategy.
Being a specialized tool, Attraqt requests businesses to book a demo to understand their platform and then, based on their unique needs, receive a personalized quote.
Syte.ai is an AI-driven app that optimizes product discovery, turning every search into a personalized journey that makes it easy for customers to find what they’re looking for. The app finds and recommends relevant products to each user based on data from your site and other sources, increasing the likelihood that they’ll purchase something.
What’s more, Syte.ai can combine the site search with brand loyalty features: you can reward loyal customers with perks like early access to new collections or exclusive offers. You can also use the platform to create targeted advertisements and special emails for users who likely want specific things.
With Syte.ai, you can drive revenue, build brand loyalty, and deliver next-generation search and discovery experiences—all while bringing in more customers (and keeping them around) than you ever thought possible. How? By creating a personalized customer experience that speaks directly to their individual needs.
Syte.ai is powered by visual A.I., NLP, and hyper-personalization. That means that it will learn about your customers as it interacts with them, and then it will create customized customer journeys for each and every one of them—all in real-time, based on the information they supply when they interact with your brand.
That kind of thoughtful customization is the key to building a successful online business in today’s competitive environment. You need to be able to make each customer feel special and understood when they visit your website (whether it’s their first time or their hundredth)—and Syte.ai does this by delivering dynamic product personalization based on real-time data about your customers’ likes and dislikes.
Syte.ai is an enterprise-grade tool, and this pricing is revealed based on individual business needs.
E-commerce pricing software provides a detailed analysis of inventory, product, and pricing data to identify potential price reductions and increases.
It also provides recommendations for improving sales and profitability. There are a number of different e-commerce pricing software programs on the market these days. But in this section, we’ll take a look at the ones powered by AI technology.
Prisync allows you to track your competitors’ pricing and stock availability across all their channels, so you’ll know what they’re offering when they’re offering it and whether it’s working out for them.
You’ll also be able to see what kinds of offers you’re getting compared to them—and even which ones are underperforming so that you can avoid tactics that aren’t working.
With Prisync, you can analyze all of your competitor’s prices and their stock availability so that you’ll always know exactly how the market is performing.
You can also use the tool to analyze performance by category or brand and receive advanced mail reports about your competition’s pricing and availability so that you have the information at your fingertips when you need it.
This, combined with the data visualization capabilities of the tool, will help you make smarter business decisions.
Platinum – $229 /month
Customer service can be the deciding factor in whether a customer will shop with you again. And it makes sense: When you’re shopping online, you can’t see or touch the products, you don’t have access to a salesperson, and you’re probably not going to get the purchase for a few days at least. So, if there’s an issue with your order or you have questions about the product, it’s incredibly frustrating to wait for an answer from someone who can help you.
That’s why it’s so important that when you’re selling online, your customer service is set up to respond quickly, effectively, and efficiently to your customers.
Relish AI is an eCommerce automation assistant that allows you to create conversational AI-powered chatbots for your eCommerce store to engage in interactive conversations with your customers.
The platform enables you to automate your sales and support in order to provide personalised assistance to all of your customers, improve customer engagement, generate more sales, and reduce cart abandonment. It also helps in the tracking of live orders, returns, and cancellations.
With Relish AI, you can meet each customer’s individual needs by tailoring your product offers and recommendations based on their previous preferences and purchase history, even when you’re offline.
Relish AI’s conversational FAQ provides instant answers about your product and services, policy, and brand-related questions. With this feature, you’ll get automated help with other support functions such as cancellations, refunds, and exchanges.
Myalice.ai is an e-commerce help desk software that integrates with Facebook Messenger, WhatsApp, and many other social media platforms so you can reach your customers on the platforms they already use and love. More than ever before, consumers are looking for products from brands that understand who they are and what’s important to them—and with Myalice.ai, you can show them that you really get it by meeting them in the places where they spend their time online.
What about sales? Well, good news: Myalice.ai isn’t just for the support! With its seamless integration with Shopify & WooCommerce, you can use it to make product recommendations based on your customer’s previous purchases and interests—which means you’ll be able to upsell and cross-sell goods. You can also create automated workflows that help you provide better service to your customers and respond more quickly when they need help or have questions. And if there’s a particular order that needs special attention, you can assign it directly to a customer service rep, so they’re always working on what matters most to your business right now.
Further boasting AI-powered automated replies based on 100’s data points, Myalice.ai makes it easy to respond quickly and effectively to your customers—and that means you’ll be able to delight them with a quick response time while giving them a personal touch that they can’t get from most other brands. It also allows you to create workflows for all kinds of situations, so you can customize your customer service experience based on what works best for your business—and if you have an idea for something new or different that would help you better serve your customers, there are no limits to what you can do with Myalice.ai.
HubSpot Service Hub is a cloud-based customer success software that helps businesses of all sizes deliver world-class customer service. It offers a suite of tools to help businesses manage their customer service operations, including a knowledge base, ticketing system, live chat, and more. With Service Hub, businesses can provide their customers with the best possible experience, regardless of the channel they use.
Want to make a website for your e-commerce store but don’t know where to start?
The problem is that building a site from scratch can take weeks, even months if you don’t have the right tools. Who has time for that? You’re running a business!
Artificial Design Intelligence is here, and it’s changing the game.
Zyro is an AI website builder that allows businesses to create customizable websites and online stores in order to simplify eCommerce operations.
Zyro provides features such as a drag-and-drop editor, pre-made templates, business email, inventory management, reporting, a CRM system, and more.
Zyro website builder requires no prior coding or website building knowledge due to its simple Drag-and-Drop editor.
You can choose a template, add and rearrange the elements you like, and easily launch your website. Zyro’s intelligent AI-powered website builder can even generate your website design based on your specific requirements.
Wix ADI provides incredibly useful site templates that are completely customizable so you can get the perfect look right out of the box. You can create your own unique design in just minutes using any device with an internet connection and browser—no coding required.
It gives you access to a mobile responsive design that adapts to any user’s device and screen resolution, ensuring that your site looks sharp on every size monitor. And it does all this by harnessing the power of artificial intelligence.
Wix ADI uses A.I. to create website designs based on your answers to a few simple questions about what kind of look and feel you want for your site. It’s smart enough to know what templates will work best for your business based on the information you provide, so it can easily turn over a beautiful, functional design in no time flat.
If you’ve got a logo and some images ready to go, Wix ADI will even integrate those into your design—but if not, not to worry. You can upload them later once your site is up and running. And it’s all easy as pie, thanks to Wix ADI’s user-friendly interface.
Whether you’re just trying out eCommerce or you’ve been at it for a while, you already know how important video marketing is to your brand. From Facebook ads to Instagram stories, videos seem to be everywhere these days. But unless you’re a professional videographer with a team at your disposal, how can you make the videos that are sure to be successful in such a crowded market?
The answer is simple: E-commerce video makers.
InVideo is a transformative AI video maker that will help you create stunning, high-quality videos with ease. You don’t need to be a pro with decades of experience and an expensive camera setup. Just select the right template for your video (there are hundreds to choose from), customize it however you want, and watch as InVideo’s A.I. transforms your content into something truly eye-catching and beautiful.
Whether you’re creating short clips for social media marketing or full-length explainer videos for your e-commerce products, InVideo gives everyone the tools they need to create professional-looking videos on their own terms.
Further featuring 40+ animations that move elements in and out of frame, InVideo ensures that your videos are dynamic and engaging from start to finish. Need to promote an offer? Add a clickable call-to-action button at the end of the video or during playback!
InVideo even helps you carve out time in your busy schedule by automatically repurposing content that already exists in your library. All it takes is one click for InVideo to find relevant images, text, and footage related to what you’re trying to create—and then use them to create a video with ease.
*All this pricing is applicable if you choose an annual subscription.
Similarly To InVideo, OFFEO is an AI video ad maker trusted by 300,000+ businesses around the world. With OFFEO, you’ll be able to create effective ad campaigns that stand out on social media platforms like Facebook and Instagram.
If you’re looking for a way to make video ads that are truly eye-catching and engaging, look no further than OFFEO. With its AI-powered features and simple drag-and-drop interface, creating professional videos has never been easier.
In the modern eCommerce world, data is vital to understanding how your business is performing and where you can improve. It’s important to understand trends in your industry so you can take advantage of them. And it can give you insights into what your customers want and how well your product or service is meeting that need.
But pulling all of that information together is a lot of work—it takes deep analysis, time-consuming research, and the ability to connect disparate pieces of data into one cohesive narrative. Or at least it used to. Meet AI e-commerce data analytics tools
Oribi, an A.I.-powered data analysis tool for eCommerce businesses. Oribi uses natural language processing (NLP) to help you analyze your business’s performance by extracting insights from your data in real-time. So instead of spending hours combing through spreadsheets or pouring over reports, you can spend minutes getting actionable insights on everything from product recommendations to marketing strategies. And because Oribi uses NLP, you don’t need advanced knowledge of statistics or programming languages to use it effectively. All you have to do is ask a question and get an answer—and it’s all available online, so you can access it anywhere at any time.
Oribi is now a part of LinkedIn, and soon all its features will be well integrated with LinkedIn’s free and premium platforms.
In conclusion, ecommerce AI tools are revolutionizing the online shopping experience. They are making it easier and faster for customers to find what they are looking for and helping businesses to optimize their online operations.
If you are not using AI ecommerce tools, you are missing out on a lot of potential benefits.